euro palace logo review
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AUD$500 Welcome Bonus

Euro Palace Casino Review

Don’t let the name of the casino fool you: you can play here as an Australian, and you can pay with your currency, there is no need to convert it to Euro. Though basically the casino is licensed in Europe, it offers international services, excluding the US and a few other countries. The Euro Palace is a Fortune Lounge member, and it has thousands of the Microgaming’s games. As you read our review, you will get the idea about the casino, and you will be able to decide whether it’s your kind of place or not.

CASINO INFORMATION
  • Features
    • 97% Payout Ratio
    • 610+ Casino Games
    • Microgaming Software
  • Euro Palace payment
  • Bonuses
    • AUD$500 Welcome Bonus
    • 100% Match Bonus
    • Free Spins
  • euro palace service

The background

Euro Palace casino has the ‘usual’ Maltese license, and it has the eCOGRA reports made available to the public. The operator and owner of it is the Digimedia Ltd., which operates all other casinos of this group. Euro Palace, as a casino received some good reviews in the past, due to the great games of Microgaming (just like Ruby Fortune Casino and Jackpot City), the flexible interface, and of course to the neat bonuses.

Bonuses at Euro Palace

When someone considers joining a casino, promotions are usually one of the first things to check. We were quite surprised when we saw the actual promotions of this casino, especially when it came to checking the newcomer’s bonus. The welcome bonus is a deposit related package, which has money bonus and free spins for you too! We hadn’t seen any kind of no deposit bonuses, so don’t expect to find them anytime soon.

If you take advantage of the Welcome Bonus, you will get the extras on the first three payment you made to load you balance: you get 100% match (max $150) and 20 free spins on the first, 50% bonus money (max $350) and 30 free spins on your second, and lastly, you receive 50 spins for free on the third deposit. If you play on PC, you can use your free spins on Lucky Koi, Immortal Romance, and High Society, while mobile gambler can play on Avalon for free. The bonus is subject to the regular 40x wagering condition, and all three deposits have to be made within a week – starting from the first payment. Different games add to the requirement at different rates, check the conditions for details

Promotions

Apart from this kind of extra, as a registered and good-standing member of the Euro Palace you can participate in monthly and weekly promotions and tournaments: you can win bonus money, free spins, or free entries to tournaments. There are reload bonuses, and of course, if there is something big happening (sports events, holidays), the casino usually runs a promotion with that theme.

Loyalty

As far as we could tell, all Fortune Lounge casinos have the same loyalty reward program: you just have to play, and for every ten dollars you wager, you receive one point. The more points you get, the more benefits you can enjoy as you advance through the loyalty tiers. You can also receive bonus money in exchange for your loyalty points: every 5,000 points can be redeemed for $50 to your bonus balance. You should try to maintain a certain level, so you get your point-earning rates increased, you could even get into exclusive tournaments, and receive more on your deposits.

Games to play

You can find here hundreds of games, and though there are sometimes only slight differences between the different versions, they all offer different experience and winnings. You will be able to enjoy 271 slots – or pokies as you would call them –, and among these, you will find a few so-called arcade pokies and reel slots, but the majority is coming from the Video Slots category. There are over sixty table games, covering different poker variations, more than two dozen different blackjack games, three Baccarat, and eight roulette versions, all for your entertainment.

Microgaming has 16 progressive games, all from the pokies category, including three- and five-reel games, along with the monster-jackpot the Mega Moolah or the Major Millions. Naturally, you can access scratch cards (30+), casual games like bingo or keno. The most popular table games have live versions too, so a few poker, blackjack, and roulette versions are playable via live video.

Accessing the games

  • In the browser: you can access the instant play casino of Euro Palace from almost every browser. This version of the casino is compatible with Mac too. It’s a no download online casino, with a selection of games, and fully operational account- and banking options.
  • Download: Euro Palace has a free, downloadable client for Windows, which has every Microgaming game featured, along with full banking methods.
  • Mobile: there isn’t and app you could download, but the mobile interface you can open via your device’s browser is really neat. The available games’ number is limited, and they are mostly pokies, but you can use up your spins and even you real balance too. This mobile interface works on Android, Blackberry and iOS devices, including tablets too, but it seems that Windows 10 is not officially supported. But, we tried it and it works on that too (Microsoft Lumia was our test machine).

Banking at Euro Palace

Well, the deposit options are nothing out of the ordinary: you can use your credit cards (given it’s a Visa or MasterCard), you can load your balance with bank transfer (though you can’t withdraw with this method), and there are many payment systems supported, mostly those that are parts of the Skrill and Neteller network. A few prepaid cards are accepted too. If you use a prepaid card or bank transfer, you can withdraw your winnings only by cheque.

Support

When it comes to payment-related or other issues, you can contact Euro Palace easily:
On the site via Live Chat

  • Telephone: 1 800 658460 (toll-free from Australia – from wired phone only, mobiles will be charged)
  • Email – or rather ticket: http://www.fortunelounge.eu/en/ContactForm/
  • Skype: Fortune. Lounge – there is a call button on the website
  • iMessage: mobilesupport@fortunelounge.com
  • WhatsApp: +27 76 073 9635

In case you just have a question, feel free to ask them on live chat, for more serious issues, the live lines (e.g.) phone are recommended.

But, you probably won’t have many complaints, and we hope you will enjoy the time you spend at the Euro Palace.

The background

Euro Palace casino has the ‘usual’ Maltese license, and it has the eCOGRA reports made available to the public. The operator and owner of it is the Digimedia Ltd., which operates all other casinos of this group. Euro Palace, as a casino received some good reviews in the past, due to the great games of Microgaming, the flexible interface, and of course to the neat bonuses.

Bonuses at Euro Palace

When someone considers joining a casino, promotions are usually one of the first things to check. We were quite surprised when we saw the actual promotions of this casino, especially when it came to checking the newcomer’s bonus. The welcome bonus is a deposit related package, which has money bonus and free spins for you too! We hadn’t seen any kind of no deposit bonuses, so don’t expect to find them anytime soon.

If you take advantage of the Welcome Bonus, you will get the extras on the first three payment you made to load you balance: you get 100% match (max $150) and 20 free spins on the first, 50% bonus money (max $350) and 30 free spins on your second, and lastly, you receive 50 spins for free on the third deposit. If you play on PC, you can use your free spins on Lucky Koi, Immortal Romance, and High Society, while mobile gambler can play on Avalon for free. The bonus is subject to the regular 40x wagering condition, and all three deposits have to be made within a week – starting from the first payment. Different games add to the requirement at different rates, check the conditions for details

Promotions

Apart from this kind of extra, as a registered and good-standing member of the Euro Palace you can participate in monthly and weekly promotions and tournaments: you can win bonus money, free spins, or free entries to tournaments. There are reload bonuses, and of course, if there is something big happening (sports events, holidays), the casino usually runs a promotion with that theme.

Loyalty

As far as we could tell, all Fortune Lounge casinos have the same loyalty reward program: you just have to play, and for every ten dollars you wager, you receive one point. The more points you get, the more benefits you can enjoy as you advance through the loyalty tiers. You can also receive bonus money in exchange for your loyalty points: every 5,000 points can be redeemed for $50 to your bonus balance. You should try to maintain a certain level, so you get your point-earning rates increased, you could even get into exclusive tournaments, and receive more on your deposits.

Games to play

You can find here hundreds of games, and though there are sometimes only slight differences between the different versions, they all offer different experience and winnings. You will be able to enjoy 271 slots – or pokies as you would call them –, and among these, you will find a few so-called arcade pokies and reel slots, but the majority is coming from the Video Slots category. There are over sixty table games, covering different poker variations, more than two dozen different blackjack games, three Baccarat, and eight roulette versions, all for your entertainment.

Microgaming has 16 progressive games, all from the pokies category, including three- and five-reel games, along with the monster-jackpot the Mega Moolah or the Major Millions. Naturally, you can access scratch cards (30+), casual games like bingo or keno. The most popular table games have live versions too, so a few poker, blackjack, and roulette versions are playable via live video.

Accessing the games

In the browser: you can access the instant play casino of Euro Palace from almost every browser. This version of the casino is compatible with Mac too. It’s a no download online casino, with a selection of games, and fully operational account- and banking options.

Download: Euro Palace has a free, downloadable client for Windows, which has every Microgaming game featured, along with full banking methods.

Mobile: there isn’t and app you could download, but the mobile interface you can open via your device’s browser is really neat. The available games’ number is limited, and they are mostly pokies, but you can use up your spins and even you real balance too. This mobile interface works on Android, Blackberry and iOS devices, including tablets too, but it seems that Windows 10 is not officially supported. But, we tried it and it works on that too (Microsoft Lumia was our test machine).

Banking at Euro Palace

Well, the deposit options are nothing out of the ordinary: you can use your credit cards (given it’s a Visa or MasterCard), you can load your balance with bank transfer (though you can’t withdraw with this method), and there are many payment systems supported, mostly those that are parts of the Skrill and Neteller network. A few prepaid cards are accepted too. If you use a prepaid card or bank transfer, you can withdraw your winnings only by cheque.

Support

When it comes to payment-related or other issues, you can contact Euro Palace easily:
On the site via Live Chat

  • Telephone: 1 800 658460 (toll-free from Australia – from wired phone only, mobiles will be charged)
  • Email – or rather ticket: http://www.fortunelounge.eu/en/ContactForm/
  • Skype: Fortune. Lounge – there is a call button on the website
  • iMessage: mobilesupport@fortunelounge.com
  • WhatsApp: +27 76 073 9635

In case you just have a question, feel free to ask them on live chat, for more serious issues, the live lines (e.g.) phone are recommended.

But, you probably won’t have many complaints, and we hope you will enjoy the time you spend at the Euro Palace.